Since February of 2016, Michael J. Macerollo has provided excellent mortgage assistance to consumers in the role of mortgage agent with MortgageGuys.com. Michael is IMBA certified and is gaining great experience in the mortgage industry. In 1989, Michael attended Fanshawe College where he earned an Associate’s Degree in Hospitality Administration/Management and he has used the knowledge he learned to hone his customer service skills, specializing in such areas as residential mortgages and sales.
Michael has over 20 years of experience in the customer service and hospitality industries, paying a strong attention to detail and being thorough in all tasks. His excellent listening skills make him perfect for individuals looking to purchase a new home or considering debt consolidation. Michael will listen to all aspects of the issue at hand then work quickly to find a solution for every client’s need. His personable and professional attitude go a long way to helping clients feel comfortable, whether it be to find the best mortgage for a first time home buyer or working to consolidate debt.
Michael enjoys assisting clients in achieving their personal and professional dreams, be it through home ownership or entrepreneurship. As a mortgage agent, Michael will use his skills to find the right home and mortgage type for a client’s specific needs. Every home buyer is different, from the first time home buyer to the investor. Michael has the skill and professionalism to be able to assist first time home buyers with understanding the process while also helping investors with new purchases to further their portfolios.
Being involved in the mortgage industry means that you keep track of the market changes as well as stay abreast of new changes and advancements. Michael is always learning and his strong attention to detail helps him to stay on top of the industry and providing only quality service to every client. As an individual, Michael is considered a patient and loyal person, someone that clients as well as fellow co-workers trust.
Michael is a facilitator of direction and focus. No matter the project at hand, Michael can take charge and lead the way to success. He stays focused on the client and works hard to see the end goal. His quality negotiation skills come in handy with mortgage haggling and overall, Michael has the skills necessary to close the deal.
Michael joined MortgageGuys.com in its second year of operation and joined a team of knowledgeable, ethical and reputable mortgage professionals who are equipped to tailor mortgage financing to the lifestyle or goal of the client. He is an accredited mortgage professional who provides only the highest standards of industry performance and continues education to be able to offer only the highest quality of service.
In his spare time, Michael enjoys arts and culture. Causes he is interested in include Human Rights, Animal Welfare and the Environment.